Verified Customer Reviews

Based on 245 reviews
98%
(239)
1%
(3)
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1%
(3)
Best hometown local buying experience

My wife and I had been shopping for e-bikes and found Ebikes-Escapes so we stopped in. Small local business that cares about their customers. They stop what they are doing and take as much time as needed to help you understand the options. Outstanding experience. We bought 2 and will be back for future purchases. Thanks for making it a pleasurable experience!!

J
AIMA: Santa Monica Ebike
Jeff Biggerstaff
AIMA: Santa Monica Ebike

I love my new AIMA - Santa Monica Ebike. It's freakin' awesome to ride and Holly and Dan were so great and informative to work with. Everyone needs to get an EBike from them!!

J
AIMA: Big Sur Ebike
Jeff Kamman

Loving the new bikes. The first 50 miles have been great

Gary Witmeier review

Love it so far. Holly and Dan are especially easy to work with and very explanatory about their products.

Nice bike rack

This bike rack is strong and secures our bikes for transport. Dan was very knowledgeable and helpful showing us how to use the bike rack.

Great bike shop

Great bike shop! Customer service deserves 10 stars, not just 5. Holly and Dan are very helpful and knowledgeable regarding e bikes. Very accommodating and even stayed open late helping us make a decision on which e bike to buy. We went with the Aventon Aventure.2. Very nice e bike. We love them!

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LECTRIC: Electric XP Trike
Charles McKinley

Very nice to deal with and very friendly

D
AIMA: Big Sur Ebike
Donald Barton

AIMA: Big Sur Ebike

E-bike-Escapes

So very glad that we found this spot. Dan & Holly are super friendly, informative and very helpful. They take the time to really listen to what you are interested in and helping find the bike you need.

AVENTON: LEVEL.2 Step-Through Commuter Ebike

K
Aventon Phone Holder
Kyle Hassler
Customer service is great!

We had a warranty claim on our bikes and the team at Ebike-Escapes had it repaired the same day.

Awesome Bike Shop

Regular service for my bikes. Prompt courteous service. I did not purchase my bikes here, but I will the next ones. Keep up the good work!

Handlebar Mirror

My bike was damaged in an accident and I took it into Ebike Escapes for repairs. The mirror was destroyed and I purchased the one Dan recommended. It does a great job of allowing me to keep an eye on traffic. Nice design and a sporty look!

First e-bike!

Very, very happy purchasing our first e-bike from e-bike Escapes!! I knew nothing about e-bikes, but Dan really helped me pick out exactly what I needed. Great to deal with!! Thomas Kimmel M.D. Evansville.

Nice bike ramp

This bike ramp is great for my ebike since it is so heavy, it makes it easier to load my bike.

Tektro Hydraulic Brake Lever

Aventon Pace Purchase

Recently purchased 2 Aventon Pace 500 e-bikes from E-bike Escapes. Shop owners Dan and Holly were very pleasant and helpful from start to finish. We were able to test ride several bikes before we decided which bike best fit our needs. I highly recommend giving them a shout if you are looking for an e-bike.

AIMA: Santa Monica Ebike

I’m electrified!

As a handicapped individual, my electric trike gives me the freedom I once took for granted. I use it as part of my ongoing therapy. George Taylor

Adjustable stem

Added stam to my adventure2 work great makes me feel like i'm setting taller

Adventure fat tire

Holly and Dan are very knowledgeable.
Do you have the answers and the knowledge to help you get the right bike? Great small town, small shop feeling.
Thanks to their help, I'm back to bike riding
Thanks ..George Hamand

Happy Level.2 Purchase

Can’t say enough about my experience in purchasing an e-bike from Holly and Dan at Ebike-Escapes. Their knowledge of Aventon bikes and accessories was impressive and that went hand in hand with having various Aventon bike models on hand for visual inspection and test riding. They answered questions, raised questions for me to consider, and let me make decisions without any hint of sales pressure on their part. All in all, I appreciate what Ebike-Escapes offered with the purchase and any future maintenance the bike will require. Thank you Holly and Dan!

Customer Service is not Dead!

George and I spent several hours with Holly & Dan test riding, and then having the bikes fitted to both of us. They were so helpful and truly knew the. Importance of customer service and they knew their bikes. It was a fun experience and we are so thrilled with our new Aventon ebikes! Thank you Holly & Dan for getting me back on the trails after 10 years of not riding.

Feel competent

I feel very competent and comfortable riding my new e-trike after the instructions from Holly and Dan. I am glad that I had them order the trike because it came in with a bent rear wheel and I didn't need to worry about dealing with the company, or sending it back to get a new one. I am very petite and they made certain that the trike would fit me. This e-trike should last a long time, especially since I know I can take it to them for maintenance and service. It was great doing business with them. Linda Brush

Excellent customer service!

Dan and Holly have gone “above and beyond” to help me and my wife with several eBike questions and problems. They always seem to find time to answer our calls and texts.
We’re very pleased with the sales service of the e-bikes and accessories we purchased from their store. We highly recommend them to anyone who is considering getting an eBike.