Verified Customer Reviews

Based on 202 reviews
98%
(197)
1%
(3)
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1%
(2)
Bike bell

This bell is a great size and doesn’t take up much space on the handlebars. It is exactly what I wanted

S
Handlebar Bike Mirror
Susan Hopekins
Mirror

Great placement on bike

Great Service

Dan and Holly are truly committed to serving their clients.They take the time to show you every bike in the shop and help you select the one that would be the best fit for you. They take the time to go over every detail and explain all the aspects of the ebike. I could not have asked for a better experience.

Great Experience

Dan and Holly were such great people to work with. They are very knowledgeable and took the time to explain all aspects of the bike. They are very attentive to detail and you can tell that they really care about their customers. Could not have asked for a better experience.

BigDogs Aventon purchase.

Holly and Dan were so nice to us-------we bought 2 bikes while there.
There was a good stock of bikes and gear.
Couldn't be happier--------what nice people.
Mark Sampson
Debi Sampson

First time Ebike owner

I didn’t know anything about Ebike’s so I stopped in Ebike Escapes and met Holly & Dan, they helped me with all my questions I had about Ebike’s. After talking to them for awhile I brought my wife into talk with them because she had some questions and we ended up buying two that day. They were so helpful and nice that I wouldn’t go anywhere else to buy one. If you are looking at getting one and not sure what you are wanting it is worth stopping by and talking with Holly and Dan.

Great Prople

Great people to do business with. They truly enjoy their customers.

Purchased item on the phone. Dan had it assembled and ready for demo when I picked it up. Excellent service!

Hitch rack

Holly and Dan welcomed me at the door. Dan assisted me in my quest for a bike rack. He demonstrated the features and pricing. Dan assembled my rack purchase,notified me when it was ready, and thoroughly demonstrated how to install and how the rack worked. Very good purchasing experience. I would highly recommend choosing Ebike Escapes for your cycling needs.

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AVENTON: PACE 500.3 Ebike (Professionally Assembled)
Steven Barnett
Aventon

I am very pleased with my purchase. I love the extra boost that it gives me without taking over. Torque system is really nice. Love the hydraulic brakes, turn signals.
I also like the ride of it, and the traditional bike appearance.

Great Customer Support

I had done research for an e-bike rack for my Class C RV and found E-bike Escapes carried the RV Rider by Hollywood Racks that I was interested in. Not only did Dan sell it for the same price as you would find on the internet, but he assembled, installed and spent lots of time going over the rack with us. Probably the best part was Dan and Holly were just super nice, friendly and just pleasant to be around. As a bonus Dan carried a light bar for the rack which is kind of hard to find on the internet and is definitely a safety game changer. Overall, support these small business owners, you will not regret it.

Awesome Customer Service

Dan was awesome to work with when my husband and I went into the shop. My husband went in know what he wanted to order and had done a ton of research before we went to the shop. I had not planned on buying a bike, but after the ability to test a couple different ones out on a short test ride, I was sold. Dan keep us informed when he received our bikes and then delivered them to us. Thank you for the easy process Dan! Dan also gave us some great locations to look for biking trails besides the ones that are local to us now.

Traveling with my e-bike

I am comfortable and confident loading and unloading my e-bike. I believe my e-bike is secure and safe on the bike carrier. Dan was so kind and explained all the details of loading and unloading e-bike.

Level 2

Love my new e-bike!!!! And the support is an added bonus. Love all the features!

Great experience

We really enjoyed our experience dealing with Dan and Holly. we had so many questions which they provided answers that we could understand. They never acted like we were a bother too them, even though we wasn't sure if we were going to purchase anything at the time. I feel they are honest and will do everything they can too help us before and after our purchase. They kept us updated on the things that were ordered. Had a great overall experience which is why I gave them 5 stars.

Merry Christmas to me!

I bought my first e-bike from the Adams’ and I was very happy not only with my bike but with the excellent service!

Sena R2 helmet

I have been very impressed with the Sean R2 bike helmet. It is much more comfortable than I thought it would be. Easy to set up and use. I never ride without music from my phone playing thru the helmet. I have taken several phone calls while riding also. I never ride without using the light on the back of the helmet. It is an attention getter for other drivers. wonder safety feature.

Friendly down home service

Dan and Holly at E-Bike Escapes really love their shop and the products they are selling. They both were very helpful, and they know the Aventon product line very well. It was a wonderful experience, and nice to get to know them both.
I just took my first ride on my Aventure 2. 10 miles in 30 minutes. I couldn't believe how smooth it rode.
You won't believe how nice the ride is; until you try one yourself.

Great Ebike shop!!!

We needed 2 Ebikes in a short period of time. My husband had researched which one he wanted to purchase and found this nice Ebike shop in Darmstadt, IN which is also close to home! Dan & Holly are the owners of this shop and really try hard to have happy satisfied customers. They were very helpful, instructive with the operating and setup of our new Ebikes. I had an instructive ride with Dan the owner with the new Ebike and that deemed very helpful. Completely sold me! Easy to operate, lots of fun to ride! They have Ebike accessories, quite a few of different models and different Ebikes to compare before you purchase. We highly recommend this Ebike shop for any of your Ebike needs!!! We love our Ebikes!!

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AVENTON: PACE 500.3 Ebike (Professionally Assembled)
Mary Niemeier

AVENTON: PACE 500.3 Ebike

New Bike and equipment

love it

Comfy Seat

We are really pleased with the comfort of the saddle seat. Even after long rides I find that I have no chaffing and I am not sore!

L
Ebike Service
Lee

Great shop. Friendly people and very professional staff.

Love it