Verified Customer Reviews

Based on 223 reviews
98%
(218)
1%
(3)
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(0)
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1%
(2)
Happy Level.2 Purchase

Can’t say enough about my experience in purchasing an e-bike from Holly and Dan at Ebike-Escapes. Their knowledge of Aventon bikes and accessories was impressive and that went hand in hand with having various Aventon bike models on hand for visual inspection and test riding. They answered questions, raised questions for me to consider, and let me make decisions without any hint of sales pressure on their part. All in all, I appreciate what Ebike-Escapes offered with the purchase and any future maintenance the bike will require. Thank you Holly and Dan!

Customer Service is not Dead!

George and I spent several hours with Holly & Dan test riding, and then having the bikes fitted to both of us. They were so helpful and truly knew the. Importance of customer service and they knew their bikes. It was a fun experience and we are so thrilled with our new Aventon ebikes! Thank you Holly & Dan for getting me back on the trails after 10 years of not riding.

Feel competent

I feel very competent and comfortable riding my new e-trike after the instructions from Holly and Dan. I am glad that I had them order the trike because it came in with a bent rear wheel and I didn't need to worry about dealing with the company, or sending it back to get a new one. I am very petite and they made certain that the trike would fit me. This e-trike should last a long time, especially since I know I can take it to them for maintenance and service. It was great doing business with them. Linda Brush

Excellent customer service!

Dan and Holly have gone “above and beyond” to help me and my wife with several eBike questions and problems. They always seem to find time to answer our calls and texts.
We’re very pleased with the sales service of the e-bikes and accessories we purchased from their store. We highly recommend them to anyone who is considering getting an eBike.

Great experience

Holly and Dan are top notch people
They gave us great advice and are super friendly!
Highly recommend them for anyone looking for an e bike!

What a trip!

Great comfort. Getting us to the electric. Lots of fun. One bike I will actually keep riding. Dan and Holly age great. Any question they have the answer. Thank you very much.

E tricycle

Great service, great info and great product!

Excellent Service

Thank you for all your help! We are enjoying our two Electric Trykes.

AVENTON: SINCH.2 Foldable Ebike ($1699 MSRP + $165 Professional Assembly)

Amazing Service!

We could not have been happier with our purchase and the service provided! Amazing group of people

Great service

Always nice to buy from a storefront with great service! It was great to work with them!

Friendly, answered all my questions,and went above and beyond to fit me with a bike that I will truely enjoy.

Excellent E-bike Shop!!

I highly recommend this shop to purchase your E-Bike! Dan explained everything so well! We were then able to test ride different style bikes to see which was the best fit. Very friendly service! He explained how each bikes worked and found one to best fit my needs. I am 5’2” and I went with the Aventon Adventure 2. This bike fit me perfectly and I felt very secure on it. Again, I highly recommend this Bike shop. I will refer this place to everyone I know. We also bought helmets and a softer wider saddle. I am more than pleased with everything we purchased! They also provide mechanical services as well. This will be great for tune ups in the future.

Great local business

E-bike Escapes provides exceptional service at an extremely reasonable price. We will definitely continue to use them for all of our e-bike needs!

Wonderful experience

Can’t say enough about how helpful Holly and Dan were while I tried multiple bakes for the best fit. No pressure and professional Recommend for any one who is looking to buy an e-bike.

Awesome people!!!

Great bike and great service!

I LOVE my bike and really enjoyed Holly and Dan taking time to go over all the features and potential upgrades. The assembly was worth it and so was the opportunity to test ride the different models to see which one I liked best. I went with the Level 2 step through with upgraded hand grips. Highly recommend!

Broken Spoke

Recently had a broken spoke on the rear wheel of my Euphree Stellar Falcon. Dropped it off on a Wednesday and it was repaired under warranty and ready the next day. Also purchased a very nice cushioned seat, which they installed. I did not buy the bike there, but they will repair all brands. I highly recommend them for anyone looking to purchase an electric bike or have one repaired.

Excellent little shop

Dan and Holly reserved 2 bikes for me to test ride, decided to go with the S/T version of the Level 2.

Great service

Very pleasant people to deal with and a great product

J
Ebike Service
James

friendly and fast service thank you for everything I’m a customer for life

Bike bell

This bell is a great size and doesn’t take up much space on the handlebars. It is exactly what I wanted

S
Handlebar Bike Mirror
Susan Hopekins
Mirror

Great placement on bike

Great Service

Dan and Holly are truly committed to serving their clients.They take the time to show you every bike in the shop and help you select the one that would be the best fit for you. They take the time to go over every detail and explain all the aspects of the ebike. I could not have asked for a better experience.

Great Experience

Dan and Holly were such great people to work with. They are very knowledgeable and took the time to explain all aspects of the bike. They are very attentive to detail and you can tell that they really care about their customers. Could not have asked for a better experience.