This is a great place to buy an e bike, get a bike carrier or get your bike serviced. Everyone was great and very helpful !
Suberb customer service, very accommodating and helpful. Appreciate their patience, Tyler did an excellent job of explaining everything from the operation of the controls through the test ride. Thanks
Holly and Dan were very helpful in our search for a new e-bike.
Every employee made us feel comfortable. Tyler answered all of our questions and went above and beyond in sharing his passion for biking.
It is the little things that make the biggest difference - and they do all the little things right! I especially liked the custom bike fitting - ensuring setup for me was perfect.
Holly made recommendations. Dan accommodated our minor changes and Tyler was patient and kind throughout our transaction. What a great team you have created.
Happy to spread the word that you are the best!
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You made my purchase experience so easy. I appreciate the time you spent with me letting me try out the bike. You and your staff are very friendly and helpful.
Truly, the the best service department in the tri-state area, honest and reliable
Dan and Holly both were extremely helpful and made the buying experience awesome! Would definitely recommend anyone who is interested in purchasing an e-bike to come see them!
Great service will definitely return to get my wife a new ride
Dan and Hollie both went out of their way to take the time to explain everything to me. My Aventon Adventure 2 is the perfect bike for me. I look forward to many years of riding on bike paths, trails and streets. In my opinion, this is the first place to start when you’re looking for a bike. They are great people to deal with.
We have never been disappointed when buying from E-bikes Escapes. Great customer service
I was unsure what type of bike that would work for me. They were very good on their time and letting me try several bikes.
Bought 2 of these for my wife and I and they are awesome. Listen to music or answer your phone or chat while riding all without taking your hands off the handlebars. Great helmets!
We believe we made the best decision to buy from a small shop because we had great one on one help and full service department helped us make our decision.
My wife and I had been shopping for e-bikes and found Ebikes-Escapes so we stopped in. Small local business that cares about their customers. They stop what they are doing and take as much time as needed to help you understand the options. Outstanding experience. We bought 2 and will be back for future purchases. Thanks for making it a pleasurable experience!!
I love my new AIMA - Santa Monica Ebike. It's freakin' awesome to ride and Holly and Dan were so great and informative to work with. Everyone needs to get an EBike from them!!
Love it so far. Holly and Dan are especially easy to work with and very explanatory about their products.
This bike rack is strong and secures our bikes for transport. Dan was very knowledgeable and helpful showing us how to use the bike rack.
Great bike shop! Customer service deserves 10 stars, not just 5. Holly and Dan are very helpful and knowledgeable regarding e bikes. Very accommodating and even stayed open late helping us make a decision on which e bike to buy. We went with the Aventon Aventure.2. Very nice e bike. We love them!
So very glad that we found this spot. Dan & Holly are super friendly, informative and very helpful. They take the time to really listen to what you are interested in and helping find the bike you need.